In IT, frontline engineers care about time and toil. If AI reduces ticket ping-pong and weekend escalations, adoption is ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Fredrik Carlegren ...

Toast today announced a major expansion of the Toast IQ intelligence ecosystem with a conversational AI assistant for restaurants and food and beverage retailers. With access to real-time and ...

Yelp is releasing multiple AI-powered updates Tuesday, including an updated AI assistant that can answer questions about restaurants, bars, local attractions, or retailers.

SoundHound AI SOUN may be on the cusp of a breakthrough, thanks to its aggressive expansion into restaurant voice AI solutions. In first-quarter 2025, the company activated over 1,000 new restaurant ...

Yelp has rolled out a major expansion of its AI-powered product lineup with the launch of Yelp Host and Yelp Receptionist, ...

Toast has launched a major expansion of the Toast IQ intelligence ecosystem with a conversational AI assistant for ...

While AI has been one of the biggest trends in the restaurant industry this year, NRN has mostly been tracking how operators put AI voice chat to work in the drive-thru lane and in call centers. But ...

Yum Brands has partnered with Nvidia to accelerate the development of AI technologies for its restaurants around the globe. Yum Brands, which in total has more than 61,000 locations, is Nvidia's first ...

I loved the show “Cheers” as a kid. Even as a youngster, I understood the community that was evident in that place, and I still tend to hum the theme song from time to time when my friends get ...

Conversational AI in the drive-thru lane is nothing new — NRN has been covering the rise of this trending tech phenomenon since 2019, when companies first begin adapting AI voice assistants in earnest ...

There is no buzzier buzzword than AI when it comes to restaurant technology. Every restaurant industry segment — from fast casuals to QSRs to pizzerias — is embracing artificial intelligence in some ...