On Monday afternoon, Amazon confirmed that an outage affecting Amazon Web Services’ cloud hosting had been resolved, impacting millions across the Internet.

Amazon Web Services, a major provider of cloud services for companies, said most services were back up after an issue caused outages at many websites.

There’s nothing more annoying than trying to tune into your favourite Prime show or film and not being able to access the streaming platform at all. If you’re not sure what the problem is – or how to fix it – then we’re here to help.