The Apple Genius Bar is a technical support service offered by Apple in its retail stores. The service provides personalized technical support for Apple products such as iPhones, iPads, Macs, Apple ...

Apple will replace or repair Beats headphones that have incurred accidental damage, have battery issues, or have certain ...

How to buy, return, or repair an Apple product amid Apple Store closures Your email has been sent What do you do if your local Apple Store is closed or booked up for appointments? Luckily, Apple ...

It’s now valid for three years after purchase, not two It’s now valid for three years after purchase, not two The support program was originally introduced in October 2020, one year after the original ...

Apple has determined that "a very small percentage" of iPhone 14 Plus models are having rear camera issues, and it has launched a service program to repair them for free. If your phone isn't showing a ...

Apple today launched a repair program for third-generation iPad Air models that are affected by a bug that can cause the screen to go suddenly and permanently blank. Apple has determined that, under ...

The last two models of 13-inch MacBook Pro with the infamous "butterfly" style keyboard, both from 2019, are still eligible for a free repair for most of 2024 — but you need to hurry. Starting with ...

Apple today launched a keyboard repair program for MacBook and MacBook Pro models equipped with butterfly keys to address complaints over letters or characters that repeat unexpectedly, letters or ...

Matt Elliott is a senior editor at CNET with a focus on laptops and streaming services. Matt has more than 20 years of experience testing and reviewing laptops. He has worked for CNET in New York and ...