Maple has announced an integration with OpenTable, connecting Maple’s automated phone system directly to OpenTable’s ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up to receive our free e-Newsbulletins Some states have laws and ethical rules regarding solicitation and ...

Whether managing a small help desk or a global contact center, understanding ACD is essential for optimizing customer and service excellence. Automatic Call Distribution (ACD) is the backbone of ...

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

The phone call that some Superior residents received Monday night wasn't a prank. The automated voice asking for help finding a missing 8-year-old boy was legitimate. The community alert targeted the ...

PARKERSBURG –­ A new automated calling system is being implemented by the Wood County Circuit Clerk’s Office to notify those summoned for jury duty. The new system is expected to be in operation ...

Bethlehem, Pa.-based St. Luke’s University Health Network is deploying a new automated scheduling system next week that will call individuals eligible for the COVID-19 vaccine and let them ...

If you are interested in learning more about how you can automate ChatGPT to make phone calls for you this quick guide will show you how. By integrating ChatGPT-4 with telephony services to enable ...

We ran our first test of our automated calling system, One Call Now, this morning and should be able to use it tomorrow morning for that ice storm the forecasters keep discussing. The system, with ...

Samsung is gearing up for a major software refresh with the upcoming One UI 8.5 update. Now, recent findings suggest the company is ready to introduce a critical feature that will look very familiar ...

The accuracy of Hawk-Eye and Foxtenn are allowing tournaments to reduce the number of officials on the court. By Stuart Miller The ball streaks through the air toward the base line, topspin yanking it ...