Okay, you saw what I think about the Four Bad Boys of CRM the other day. Now onto the next not-really-a-tier tier. You'll note that this year, I'm changing the way I do my ZDNet blog posting to the ...
NEW YORK, August 2, 2010 — CRM magazine, the industry's leading publication, announced the winners of its 2010 CRM Market Awards here today, in conjunction with the magazine's CRM Evolution 2010 ...
Marketers put customer relationship management (CRM) systems on a pedestal as a primary resource to feed leads for sales. They also view it as an important customer service tool. On the same hand, ...
Nowhere to go but up. That cliché's trotted out whenever something "hits bottom," but this recession, which we've only begun crawling out from, has taught us a 21st-century inverse: "Too big to fail." ...
Retailers in the U.S. are convinced that customer relationship management (CRM) is one of the most important aspects of their business. However, the sector, in general, has failed to utilize the full ...
The first VRM+CRM workshop will take place on 26-27 August, at Harvard Law School. It’s free. The purpose is to get VRM and CRM developers and other interested parties (such as CRM customers) together ...
LONDON, May 19, 2010 /PRNewswire/ -- Infosys Technologies Ltd. (NASDAQ: INFY) announced today that, Det Norske Veritas (DNV), the risk management specialists, has won the Excellence Award in the ...
The other day I went into Home Depot to purchase a garden hose. Ever do this? All I wanted was a simple garden hose. Except it wasn't so simple. I found that Home Depot actually sold dozens of ...
NEW YORK--(BUSINESS WIRE)--SpeechTEK 2010 and CRM Evolution 2010 take place August 2 - 4, 2010 at the New York Marriott Marquis in New York City. Business Wire is the official newswire for SpeechTEK ...
Oh, wait, you probably think that I'm talking about which companies to watch in 2010. Nah. I already made those decisions. I'm talking about how to deliver the list. Should I do it the splitscreen ...
VRM + CRM 2010 is a workshop for VRM and CRM developers and other professionals, where the process of building out common ground between the two can begin. It is hosted by ProjectVRM and the Berkman ...
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