Oz Benamram, director of knowledge management at Morrison & Foerster, an international law firm with more than 3,000 employees and 17 offices worldwide, describes the latest iteration of the CRM ...
Software giant Salesforce ($CRM) has expanded partnerships with OpenAI (PC:OPAIQ) and Anthropic (PC:ANTPQ) to integrate their ...
Salesforce on Wednesday announced Einstein Search, a new search feature that aims to make sales and service teams more productive. The new, intelligent search bar is currently being piloted by some ...
Salesforce (CRM) and Alphabet's Google (GOOGL) (GOOG) announced an expansion of their existing partnership on Thursday to ...
Search is often a weak link in CRM systems, but users shouldn't have to write a special report just to find one piece of information. Dummy tricks can help fix the problem. Earlier this month, I wrote ...
I’m a recovering search engine optimizer. I used to work at an agency where I helped lead search strategies for Fortune 500 companies (clients such as Adobe, Salesforce, Conde Nast, and SanDisk) and ...
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