Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. The company announced the release of a new customer relationship ...

CRM and customer experience (CX) vendors are retooling their platforms to better integrate with existing business applications without employees realizing they’re using generative AI-powered ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. My Rating: 4.1/5 Pricing: Free to $150 per user, per month ...

If you're in the market for customer relationship management (CRM) software without the frills, a simple CRM may be in order. With a simple CRM, you can manage your customers and streamline your ...

We sell a very good, on-premise customer relationship management software called GoldMine which has an excellent analytical feature: the software literally records the number of keystrokes a user ...

This article explores the challenges faced by businesses that do not use a CRM, the benefits of making the switch, and how users of the free plan of Bitrix24 CRM have experienced improvements in their ...

Explore the possibilities of free CRM software with our comprehensive guide. Discover the best solutions to manage customer relationships and drive business growth without breaking the bank. Several ...

Rocket CRM today announced enhancements to its marketing automation system within its customer relationship management (CRM) platform. The updates introduce new workflow options, deeper data ...

DALLAS — Although a latecomer to the CRM business, Microsoft Corp. has been quietly luring customers away from more established rivals like Siebel Systems Inc., now part of Oracle Corp. Several users ...

A healthcare CRM is customer relationship management software specifically designed for use in the healthcare or pharma industry. Doctor’s offices, clinics and hospitals use these specialized CRM ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Customer dissatisfaction is growing with Microsoft Corp.s ...

Companies installing Microsoft's new customer relationship management software say they are grappling with some flaws in the company's much-hyped product. The main complaint with the software, which ...