CarMax is now offering consumers online vehicle appraisal offers through a new tool launched across the country this week. The online appraisal tool is designed to provide an offer on a customer’s car ...

The customer may be going through most of the car transaction online, but interacting with another person in that process is crucial. That’s one of the lessons CarMax has picked up in testing its home ...

Witnesses say that a man captured on video driving through a CarMax dealership in Inglewood over the weekend was upset over the appraisal of his vehicle and may have tried to assault an employee first ...

CarMax’s personalized e-commerce capabilities and nationwide store footprint empowers customers to buy a car on their terms, doing as much, or as little, online and in-person as they prefer RICHMOND, ...

CarMax's long-stated goal has been to give customers the chance to transact when, where and how they want to — whether in the physical or digital realms or in both — a concept known as omnichannel ...