Cleveland Clinic’s strategic priorities are patient safety, quality and patient experience, according to the health system’s “2012 United Nations Global Compact Report: A Communication on Progress to ...

At the Pop Health Forum last fall, Cleveland Clinic Chief Experience Officer Dr. Adrienne Boissy talked about her definition of patient engagement, and how much bigger it is than just apps. At the ...

Cleveland's own Cleveland Clinic has been named the third best hospital on the planet in a recent Newsweek ranking.

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Cleveland Clinic patients will soon be able to schedule certain elective surgeries and procedures at the system’s main campus on Saturdays, a move aimed at improving access and reducing care delays.

Despite so many myths about how difficult ramping up patient engagement efforts can be, it is possible and realistic at scale, according to Cleveland Clinic’s chief experience officer Adrienne Boissy, ...

As the Chief Experience Officer at the Cleveland Clinic, you might expect Adrienne Boissy to be a champion for the health system's many mobile apps. But, at the Pop Health Forum in Chicago this week, ...

“If any health care system tells you they're perfect, it’s not a health care system you want,” Vice President F. Scott Ross said.

CLEVELAND, Ohio -- Soon, Cleveland Clinic patients receiving outpatient care will read appointment summaries generated by artificial intelligence. Later this month, at some U.S. outpatient locations, ...