An effective CX program depends in no small part on having the right manager in place to lead the way. An effective customer experience program depends in no small part on having the right manager to ...

Much has been written about creating a compelling client experience and its importance to firm growth. With that, consciously designed client experiences lead to much more than happier clients, client ...

Origin Acoustics has announced the promotion of Miranda Grantham to national sales director and the appointment of Geena Sanchez as its new customer experience manager, strengthening its commitment to ...

Origin Acoustics, a leading manufacturer of architectural loudspeakers and electronics, proudly announces the promotion of Miranda Grantham to National Sales Director and the appointment of Geena ...

BERLIN - SEPTEMBER 10: A model greets shoppers at the Louis Vuitton luxury store during the Vogue Fashion's Night Out at the KaDeWe department store on September 10, 2009 in Berlin, Germany. (Photo by ...

Adobe announced new Adobe Experience Manager capabilities that endeavor to combat recurring customer experience management issues. This week, Loni Stark, vice president of strategy and product at ...

FedPoint executives Jeff Lane and Steve Hutcheon discussed how the company utilizes AI to gain insights and improve contact center operations.

SPRINGFIELD, Mo.--(BUSINESS WIRE)--Classy Llama, a leader in digital consulting, ecommerce, and integration solutions, announces the addition of Adobe Experience Manager (AEM) to its growing expertise ...