Much has been written about creating a compelling client experience and its importance to firm growth. With that, consciously designed client experiences lead to much more than happier clients, client ...

An effective CX program depends in no small part on having the right manager in place to lead the way. An effective customer experience program depends in no small part on having the right manager to ...

When reviewing job growth and salary information, it’s important to remember that actual numbers can vary due to many different factors—like years of experience in the role, industry of employment, ...

Origin Acoustics has announced the promotion of Miranda Grantham to national sales director and the appointment of Geena Sanchez as its new customer experience manager, strengthening its commitment to ...

Adobe announced new Adobe Experience Manager capabilities that endeavor to combat recurring customer experience management issues. This week, Loni Stark, vice president of strategy and product at ...

BERLIN - SEPTEMBER 10: A model greets shoppers at the Louis Vuitton luxury store during the Vogue Fashion's Night Out at the KaDeWe department store on September 10, 2009 in Berlin, Germany. (Photo by ...

FedPoint executives Jeff Lane and Steve Hutcheon discussed how the company utilizes AI to gain insights and improve contact center operations.

Origin Acoustics, a leading manufacturer of architectural loudspeakers and electronics, proudly announces the promotion of Miranda Grantham to National Sales Director and the appointment of Geena ...

SPRINGFIELD, Mo.--(BUSINESS WIRE)--Classy Llama, a leader in digital consulting, ecommerce, and integration solutions, announces the addition of Adobe Experience Manager (AEM) to its growing expertise ...