As I sit in the back of my macroeconomics class, I behold a sea of illuminated laptop screens. Each screen has the same image: rows and rows of clothes. I see my classmates mindlessly clicking and ...

The Consumer Financial Protection Bureau (CFPB) recently issued its annual report analyzing the consumer complaints it received in 2024. The CFPB collects complaints through its website, phone calls, ...

Have you noticed how hard it can be to get a consumer issue solved? Years ago, major companies had teams of telephone reps who were focused on answering your call and getting you the help you need.

Auto-related complaints topped the list for the ninth year in a row, with consumers reporting issues involving deceptive advertising, lemon vehicles, and incomplete or faulty repairs. More than $890 ...

From increasing doubts about information security to concerns about transparency, reliability, and sustainability, in 2025, consumer expectations are higher than ever. Such trends in consumer behavior ...

PORTLAND, Ore. (KTVZ) -- Oregon Consumer Justice recently announced new resources for consumers to protect themselves from scams and schemes, take legal action and find justice through the courts ...

LAS VEGAS, Nev. — Right to repair is a consumer issue that needs a grassroots effort from independent auto service shops to pass, according to industry advocates. At a federal level, the bipartisan ...

COMMENTARY New research from Omdia shows that the security capabilities on several of the latest consumer smartphones, including top devices from Apple, Google, and Samsung, fail to detect several ...

DEFOREST, Wis. -- Our Call for Action team is taking your consumer issues and getting answers. As a condo owner faced code violations and other issues upon moving to her brand new home in DeForest, ...

Consumer Reports, the nonprofit research, testing, and advocacy organization, today announced Phil Radford as its next President and CEO. Radford previously served as Chief Strategy Officer at Sierra ...

And so the word went out almost precisely two months after fire incinerated most of the Pacific Palisades district in Los Angeles: “The water is OK again, you can drink it, come on back home.” Related ...

Staying afloat—never mind growing—in the tightly packed, highly competitive commercial environment that typifies the modern marketplace demands a lot from a business. Chief among the survival skills ...