Social Security numbers are used by the US government as universal identifiers. Sharing yours comes with risks. Because nearly every US citizen and permanent resident has a Social Security number, the ...

A new and digital alternative to the traditional Social Security card will be available by early summer, the Social Security Administration announced Friday. The agency will introduce a feature that ...

No one likes to hang on the phone waiting for assistance; when the issue at hand is vital, such as maintaining your Social Security retirement or disability benefits, the stress and aggravation can ...

The Social Security Administration reaffirmed its plan to reverse previously announced phone service cuts, telling Americans who benefit from the services that an “anti-fraud check” would be ...

I called Social Security's new phone system multiple times to figure out a way around how frustrating it can be. Blake has over a decade of experience writing for the web, with a focus on mobile ...

Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency’s telephone customer service can “suck.” “We need to show how bad we suck on ...

March 31, 2013— -- Every time you go to a new doctor or dentist and they give you a clipboard brimming with documents to fill out and sign, notice how they always ask for your Social Security ...

As Social Security Commissioner Frank Bisignano tells it, callers only had to wait an average of 8 minutes to speak to an agent on the phone in July. “We had a bold goal of single-digit wait time on ...