Jersey Mike's scored 84 out of 100 in the 2026 American Customer Satisfaction Index, overtaking Chick-fil-A's 11-year hold on ...

Stacker ranked the top fast-food chains in America in 2026 based on their customer satisfaction score, as calculated by the ...

Chick-fil-A dethroned in fast food rankings as popular sandwich chain surges - The fan-favorite chicken chain was the ...

This post may contain links from our sponsors and affiliates, and Flywheel Publishing may receive compensation for actions taken through them. Despite inflation pricing out some lower-income customers ...

SEATTLE--(BUSINESS WIRE)--Washington Federal, Inc. (Nasdaq: WAFD) (the “Company”), parent company of Washington Federal Bank, “WaFd Bank” today announced the results of its annual customer survey ...

ANN ARBOR, Mich.--(BUSINESS WIRE)--Following four years of flat performance, residential customer satisfaction with the energy utilities industry rises 4% to an ACSI score of 75 (out of 100), ...

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go. A ...

A new customer satisfaction study found that a sandwich shop has overtaken Georgia-founded Chick-fil-A as America's favorite ...

J.D. Power has been running a tire customer satisfaction study annually since 1989, assessing two primary tire-related issues: How loyal new-car owners are to the brands of tires fitted to their cars ...

With newer car brands like Tesla gaining prominence, along with the broader rise of electric powertrains, and other formerly high-end technology becoming common on even the most basic new cars, it ...

Every contact center provider tells me that customer satisfaction scores (CSAT) matters, but every customer service interaction confirms the opposite. This observation caused me to write “CX Doesn’t ...