AI-powered marketing automation tools. AI agents move beyond basic chatbots and allow businesses to orchestrate complex workflows across platforms. Faster, smarter execution. AI agents speed up ...

CXA enhances personalization. Customer experience automation uses real-time data and AI to deliver personalized, relevant experiences across multiple touchpoints. Scalable customer journeys. CXA ...

The customer data infrastructure powering most enterprises was architected for a world that no longer exists: one where marketing interactions could be captured and processed in batches, where ...

From manufacturing and logistics to finance and customer service, automation is redefining how work gets done.

Customer connection has become the defining advantage in e-commerce as brands balance personalization, data, automation, and ...

Scalable Marketing Automation: Businesses can effortlessly create, distribute, and automate highly personalized marketing campaigns By leveraging customer insights—such as form submissions, product ...

Rocket CRM today announced the launch of its enhanced CRM automation system, marking an important advancement in how the company supports businesses in managing customer relationships, sales pipelines ...

Forbes contributors publish independent expert analyses and insights. Gary Drenik is a writer covering AI, analytics and innovation. For centuries, banks have relied on relationships and legacy ...

As AI continues to reshape the business technology landscape, one thing remains unchanged: Customer data is the fuel that fires business engines in the drive for value and growth. Thanks to a new ...