Dealing with difficult customers is an inevitable part of running a business. However, learning how to handle challenging interactions with professionalism and empathy can turn potential conflicts ...

Nicole Leinbach-Reyhle, a regular contributor to Forbes magazine, says there is a proven way to kindly and productively handle difficult customers, and it comes in a 10-step method. “Calmly listen to ...

It's been a week since the shopping extravaganzas of Black Friday and by now, you might be getting frustrated dealing with painful returns and exchanges. It's been a week since the shopping ...

Here at Bubble we like to think we have a pretty great social media presence. Anna’s addicted to Twitter, Facebook and LinkedIn and I’m pretty active on Google+ and Twitter too (I fell out with ...

According to a Bloomberg News report, citing people familiar with the matter, Lumen has committed to investing over $200 ...

The American Television Alliance accused Nexstar Media of using a customer blackout as a form of leverage as Verizon Fios ...

Lower, founded in 2014, is backed by Accel Partners, SoFi and Huntington Bank, and is among the top 30 U.S. home lenders.

A study of restaurant consumers who use group or daily-deal websites, released last week by Rice University and Cornell University researchers, indicates that while deep discount offers may cause ...