The post Store Employee Assured Her New Coworker That Not All Customers Are Terrible, But They Both Endured Unreasonable ...

Are you worried about what other shoppers think of your coupon usage in the checkout lane? My blog readers at JillCataldo.com recently shared words of wisdom for a new couponer. She posted that she’d ...

Working retail means dealing with a lot, including customers who can’t be bothered to pay attention. What would you do if someone treated you poorly and then made a beeline for the wrong door? Would ...

The right to refuse service to rude customers: Is it legal for a business? We’ve all seen the signs in businesses, retail shops and elsewhere that read, “We reserve the right to refuse service to ...

Dear Readers: I have stepped away from my daily column while I work on my next book, a memoir, which is scheduled to be published in the fall. While I’m away, I hope you’ll enjoy these topical “Best ...

We’ve all seen the signs in businesses, retail shops and elsewhere that read, “We reserve the right to refuse service to anyone.” But is that really true? Do business owners have the legal right to ...