Airfare prices are traditionally dynamic due to an array of variable external factors from seasonal demand and jet fuel prices to weather and competitor pricing. As companies like Delta Air Lines look ...

Delta Airlines is facing criticism for its use of artificial intelligence to determine ticket prices, a practice known as surveillance pricing. Delta president, Glen Hauenstein told investors earlier ...

A few weeks ago, Delta Air Lines stunned the world by saying during an earnings call that it saw "amazingly favorable" results during a pilot program where it used AI to set ticket prices. The program ...

A group of Democratic senators is demanding answers from Delta Air Lines over the carrier's planned implementation of artificial intelligence to set the prices of its tickets, while the airline says ...

However, according to the passenger, the chat representative quoted them $14,000 to make the change. Additionally, when they asked what would happen if they just canceled the return portion of their ...