Delta Airlines is facing criticism for its use of artificial intelligence to determine ticket prices, a practice known as surveillance pricing. Delta president, Glen Hauenstein told investors earlier ...

At least on paper, companies aren't supposed to discriminate against their customers, but Delta Airlines just announced plans to do exactly that. In yet another attempt to boost profits, Delta's ...

A few weeks ago, Delta Air Lines stunned the world by saying during an earnings call that it saw "amazingly favorable" results during a pilot program where it used AI to set ticket prices. The program ...

ATLANTA — A viral Instagram post is sparking concerns that Delta Air Lines is testing artificial intelligence to eliminate fixed ticket prices—and instead charge customers based on what the airline ...

Airfare prices are traditionally dynamic due to an array of variable external factors from seasonal demand and jet fuel prices to weather and competitor pricing. As companies like Delta Air Lines look ...

The next time you purchase an airline ticket online, there’s a chance the price was influenced by artificial intelligence. Delta Airlines is the first major carrier to begin using AI to set ticket ...

A group of Democratic senators is demanding answers from Delta Air Lines over the carrier's planned implementation of artificial intelligence to set the prices of its tickets, while the airline says ...

However, according to the passenger, the chat representative quoted them $14,000 to make the change. Additionally, when they asked what would happen if they just canceled the return portion of their ...

In the latest sign frivolous and irritating use of AI, US airline Delta is looking to harness the tech to set prices for each individual customer, instead of just listing what they actually cost. As ...

The next time you purchase an airline ticket online, there’s a chance the price was influenced by artificial intelligence. Delta Airlines is the first major carrier to begin using AI to set ticket ...

Fuel typically accounts for up to 40% of an airline’s operating costs. With jet fuel prices soaring, some carriers warn the financial impact could arrive quickly.