Human-centered design is believed to have been born out of the Stanford University design program in 1958—when Professor John E. Arnold suggested that engineering design should be human-centered and ...

Digital health technologies are hot as the sun today. Healthcare provider organization CIOs and other health IT leaders are studying and implementing these technologies to improve the patient and ...

Human factors (also referred to as human factors psychology and human factors engineering) is an applied field of study that examines human abilities, limitations, behaviors, and processes in order to ...

The Fast Company Impact Council is an invitation-only membership community of leaders, experts, executives, and entrepreneurs who share their insights with our audience. Members pay annual dues for ...

Human-centered design, also known as design thinking, is a creative problem solving approach practiced in a wide variety of industry sectors. It uses human-centered techniques to truly understand a ...

“It’s more important than ever, when we’re looking at generative AI, to make sure that we are designing it and building those systems with humans in mind. We like to use the term ‘artificial ...

Humanizing the customer experience (CX) has become the north star for brands, helping businesses scale their revenue growth and building long-term loyalty and brand trust. In fact, a study conducted ...

“Smart tech” is an umbrella term we created to describe advanced digital technologies that make decisions for people, instead of people. It includes Artificial Intelligence (AI) and its subsets and ...

Human-centered design is crucial in healthcare—but it’s often invisible. Rooted in systems thinking, it considers the broader ecosystems that shape patient needs. Design can make or break a patient’s ...