This restaurant is known for its friendly and attentive staff, and we've uncovered the secrets behind its above-and-beyond ...

Discover which fast food chains lead in drive-thru speed and service satisfaction according to QSR's 2024 report.

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go. A ...

A new report from Intouch Insights and QSR Magazine looked at 13 different fast-food chains and analyzed different aspects of ...

Amy McCarthy is a former reporter at Eater, focusing on pop culture, policy and labor, and only the weirdest online trends. When you pull up to the speaker box in the drive-thru at chains like Wendy’s ...