Katherine Haan, MBA, is a Senior Staff Writer for Forbes Advisor and a former financial advisor turned international bestselling author and business coach. For more than a decade, she’s helped small ...

Service excellence continues to be a strategic objective for OEMs, as service organizations endeavor to expand customer engagement while optimizing service delivery. Field service sits at the nexus of ...

Changes in the utilities industry — specifically the introduction of smart meters — have forced companies to adapt. Paper forms and clunky spreadsheets have been replaced by mobile apps that optimize ...

Designed to work with PENTA Enterprise Software, the Mobile Field Service mobile app lets field technicians and service contractors perform most job functions without disruption regardless of network ...

The Einstein GPT AI can summarize reports and guide customers to service their own equipment on the Field Service mobile app. Image: Sundry Photography/Adobe Stock Salesforce’s Einstein GPT and Data ...

Unsure which operating system to deploy for your mobile field service strategy? Here are 9 reasons iOS is a strong enterprise option for managing your field functions. People love Apple for their ...

For many general contractors, the right field management software can mean more manpower, less paperwork, and ultimately more money. Raken's field service mobile app puts that power at the user's ...

MobileTech Field Service mobile app (Key2Act, www.key2act.com/mobiletech, 866/539-2228) is a solution for iOS, Android, and Windows operating systems, designed to ...