Ford was one of the world's most recalled brands in 2024, and it looks like it is in the lead for 2025 as well. The executives are going out of their way to reduce quality issues, the number of ...

I recently visited a very large and complex manufacturing operation struggling to produce enough material to meet demand. On paper, there seemed little room left for improvement. Conventional wisdom ...

Toyota managers would routinely go on gemba walks through production facilities to observe how the work was being done and find ways to improve it, the company has said. ("Kaizen" is another Toyota ...