Once you reach your room, take a moment to assess its condition. Stains on the carpet, a musty smell, or malfunctioning ...
Inconsiderate hotel guests disrupt other travelers with excessive noise and disregard for hotel rules. Guests should be mindful of hallway conversations, especially during quiet hours. Three questions ...
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So much for hospitality: Travelers share irritating hotel problems as complaints rocket post-COVID
WSJ travel columnist Dawn Gilbertson on Wednesday wrote about the litany of complaints she has received in recent weeks about U.S. hotels Readers have found that prices have risen, but services have ...
AI in the Service of Hotel Management: New Tools and Technologies for Review Management and Guest Communication ...
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Hotel Guest Hit with $500 Smoking Fee, But She Says She Doesn’t Smoke and Wasn’t in the Room
A hotel guest staying at the M Social Hotel in Times Square, New York City, says she got hit with a $500 smoking fee, but she ...
This hotel isn’t scoring points with customers. A top US hotel brand is allegedly bribing its guests by rewarding them for a ...
Seven Las Vegas Strip hotels popular among tourists and entertainment seekers have attracted some unwelcome pests over the past year and-a-half: bedbugs. That's according to a Southern Nevada Health ...
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