HMRC has denied running a "deliberately poor" phone service in an attempt to push taxpayers to seek help online instead. Nearly 44,000 customers were cut off without warning after being on hold for ...

HM Revenue and Customs (HMRC) has released new guidance on how to check if a phone call you've received from them is genuine.

Tax credits customers are being urged to be on their guard for potential scams and fraudsters who claim to be from HMRC. HM Revenue and Customs (HMRC) is warning tax credits customers to be aware of ...

HMRC has put a block on allowing taxpayers to use the phone to try and request self-assessment repayments due to an “increase in suspected fraudulent activity”, The i Paper has learnt. Taxpayers now ...

A report from the government spending watchdog says taxpayers lost the equivalent of £97m due to HMRC's woeful delays in responding to their telephone enquiries. The National Audit Office (NAO) hit ...

People have been urged to be vigilant for two types of phone calls that could be from fraudsters attempting to swindle them out of money. HM Revenue and Customs (HMRC) has highlighted these as ...

HMRC has issued a warning to those who file Self Assessment tax returns as the annual return deadline of 31 January nears, saying that cyber criminals are taking advantage of its reminder SMS messages ...

HMRC says it's developed new technology which stops fraudsters spoofing its most commonly-used numbers to trick taxpayers into handing over money. In the past, we've warned about sophisticated phone ...