Apparently, through the course of various events, a BIOS password got set on it, and he doesn't know what it is. Any suggestions on how to clear it? On a desktop machine, I'd just crack open the case ...
Assuming that you mean the BIOS password lock:<BR>1. If you have proof of ownership, Toshiba may provide the method.<BR>2. Otherwise, this method works on some machines: Remove the batteries, remove ...