Organizations are relying more than ever on technology and information processes and systems to deliver critical operations. Given this operating environment, the occurrence of incidents resulting in ...

IT environments are increasingly hybrid, complex and very dynamic, with changes happening constantly. To address this, ITOps teams regularly adjust their teams, processes and tools, creating a lot of ...

Small and medium-sized organizations without a disaster recovery plan are 40% more likely to close their doors permanently after a disaster. Research from FEMA highlights this alarming reality, ...

Security incident management is a critical control by ISO 27001 standards (Clause A13), and has an equal, if not higher, level of importance in other standards and frameworks. incident management ...

Organizations, regardless of their size, encounter incidents that lead to prolonged downtime, significant revenue losses, and unhappy customers. These incidents can be related to anything from ...

New xMatters adaptive incident management features, which are accessed through the new Incident Console, and powered by xMatters’ visual workflow builder Flow Designer, solve the challenges of ...