FBI shuts down 3 India-based call centers posing as Social Security, tied to $50M stolen from Americans. How they worked

The FBI Baltimore Field Office, Montgomery County Police Department and Montgomery County State’s Attorney’s Office announced that a coordinated investigation traced scams reported by Montgomery ...

FBI–India Crackdown Exposes $48 Million Scam Network

FBI investigation shuts down Indian call centers behind $48M in scams. Learn how social engineering, amygdala hijacks, ...
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AI is transforming Indian call centers. What does it mean for workers?

GURGAON, India — For three years, Kartikeya Kumar hesitated before picking up the phone, anticipating another difficult conversation with another frustrated customer. The call center agent, now 29, ...

FBI shuts down 3 India-based call centers posing as Social Security, tied to $50M stolen from Americans. Here’s how they worked

The FBI says that about 660 people in the U.S. reported falling victim to government impersonation and tech support scams since 2022 that were connected to the call centers, with losses totaling a ...