How OpenAI's new shopping feature will fundamentally reshape customer experience expectations in ecommerce and retail.

A once-popular but now extinct "buddy" on America Online's Instant Messenger that freely answered questions on movie times, weather and stocks is poised to make a comeback next month--but at a price.

Begin instant conversations with friends and family with BoostCam, a free two-way video chat service that runs right in your browser. Josh Lowensohn Former Senior Writer Josh Lowensohn joined CNET in ...

Walmart’s new integration with ChatGPT’s Instant Checkout means shoppers can browse items and hit a Buy button right in the chat. The partnership uses Stripe to process payments and will include ...

NEW YORK – Instant-messaging software has evolved into the latest weapon in a fierce battle among major Internet companies to reap revenues off whatever you do, wherever you go online. Many people ...

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Walmart customers will soon be able to complete transactions through ChatGPT, as the retailer makes push into "agentic ...

Now, you can buy products instantly within ChatGPT, called Instant Checkout, OpenAI announced Wednesday. As the name implies, the feature enables users to place an order directly within a conversation ...

Even as Google Inc. was revamping its e-mail service to cater to the social-media crowd, the newly independent AOL Inc. released a version of its instant messaging feature that integrates with ...