Q: This past March, I bought a Kenmore Elite top-load washer from Sears. A couple of weeks ago, in the middle of the night, when the machine was not running, the entire lid shattered and spread tiny ...

Glass lids on a small number of Kenmore washing machines are spontaneously shattering, as shown in this picture. Elliott Advocacy Are we caught in the spin cycle? A consumer advocacy group claims the ...

Q: We have a top-of-the-line Kenmore Elite washer that I bought from Sears. It’s just four months old. The glass lid has spontaneously shattered. Christopher Elliott, the Travel Troubleshooter We ...

Dawna Basha felt agitated and alone. Her family told her she was becoming obsessed about problems with her LG washing machine. "Get over it," they told her. The repairmen LG sent to her suburban ...

You know what can happen if you overload a washing machine. It can be disastrous. Well it turns out you might have a problem if you under load one of these new washers. Richard Hanlin showed us what ...

When he bought his Kenmore combination washer and dryer from Sears in Oak Brook on July 13, 2011, Tony La Piana decided not to pay for an extended warranty. The salesman assured him Kenmore products ...

You know what can happen if you overload a washing machine. It can be disastrous. Well it turns out you might have a problem if you under load one of these new washers. Richard Hanlin showed us what ...