One of the most important aspects of customer engagement is self-service. Customers are willing to pay more for a positive customer experience, according to 86% of customers. Therefore, along with ...

March 23, 2011 – Boston, MA – Hitachi ID Systems, a leading developer of identity and access management solutions, today released version 7.1.0 of its ID Management Suite. The new release includes ...

REDWOOD CITY, Calif.--(BUSINESS WIRE)--Celigo, a leading integration platform as a service company (iPaaS), announced today the launch of B2B Manager, a new solution designed to simplify self-service ...

Forbes contributors publish independent expert analyses and insights. I cover positive change for individuals and organizations. Do you remember the 1992 movie A Few Good Men? This movie illustrated ...

Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. May 07, 2025, 01:44pm EDT A sign for "Self Service Check-in ...

The latest trends and issues around the use of open source software in the enterprise. This is a guest post written by Briana Swifft, director of solutions marketing at Percona. Swift writes in full ...

Self-service data and analytics has reached “the slope of enlightenment.” How do CIOs see this trend taking root in their organizations? According to leading market analysts, self-service data and ...

UAB Human Resources is introducing UAB Manager Self Service, a new Oracle HR responsibility that provides managers a wealth of information concerning their direct reports. UAB Manager Self Service ...

If routine employee questions and problems take up a significant portion of your human resources (HR) department’s time and energy, consider helping employees help themselves. HR software often ...