As they say, you manage what you measure. Accordingly, an entire industry has developed around performance measurement and performance management. Popular tools include the Balanced Scorecard, ...

Performance management is an integral part of the workplace as it provides a platform for supervisors and managers to measure employee performance and determine whether employees are meeting the ...

Originally published Jan 31, 2021. Updated with new information. Over the past four decades, OpenGov has worked with dozens of municipal governments across the United States, often focusing on setting ...

Tasked with measuring and reporting on performance, today’s State and local governments face multiple challenges in how they implement a performance measurement program. It often starts with a general ...

Examples from the Field We asked industry experts to share how their companies handle performance management in a way that ...

Using information technology to measure business performance involves IT systems gathering data and analyzing it. Business performance management systems allow managers to examine details about ...

In the future of work, performance management will need to adapt in order to keep up with the changing workforce. With so many developments happening, such as the increase in contract and freelance ...

Network managers have long been challenged with optimizing their network to respond to changing demands from applications, systems and end users. But now more than ever the end-user, or client, ...

Society and Economy, Vol. 37, No. 3 (September 2015), pp. 331-355 (25 pages) In search for efficiency, effectiveness and fiscal sustainability, governments gather more performance information than ...

In my last article, I discussed the three kinds of asset performance metrics. Using this knowledge, the next step is to establish your own asset performance management process. While the scale and ...

Change management initiatives can be measured through some selected metrics to gauge their efficacy. Working in conjunction ...