It’s a frustrating but common experience: one moment you’re editing a document or checking your email on your Android phone, and the next, the Microsoft 365 app crashes, freezes, or simply won’t open.

A Microsoft account allows you to sign in to a wide range of Microsoft 365 apps and services using a single email and password. However, at times, you may encounter issues signing in to these apps.

Forbes contributors publish independent expert analyses and insights. A hacked Microsoft account is usually fairly straightforward to fix, and there are measures you can take to keep your account safe ...