Microsoft is addressing legacy data silos and advancing digital transformation with a combined two-in-one product, Dynamics 365. The new solution, scheduled for release this fall, pulls together ...

A new AI-based extension to the company's Dynamics 365 CRM and ERP platform can automatically generate answers to customer emails, suggest marketing and sales campaigns, and summarize Teams chat ...

Microsoft is working on a new offering called Dynamics 365 that will combine its current ERP and CRM cloud services into a single bundle and include applications purpose-built for specific business ...

During the Microsoft Dynamics Convergence 2013 EMEA conference in Barcelona, Spain, the company unveiled new features and enhancements for its customer relationship management (CRM) and enterprise ...

Microsoft is taking a page from rival Salesforce.com's book and is launching an online store for third-party applications and services that build on top of its Dynamics CRM and ERP products. Microsoft ...

Microsoft is leveraging its partnership with OpenAI to incorporate AI capabilities directly into its CRM and ERP products. Dubbed Microsoft Dynamics 365 Copilot, the new offerings are designed to ...

Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. Is it possible to talk about business transformation and ...

What Is Microsoft Dynamics CRM? The Microsoft Dynamics suite of cloud-based applications covers both customer relationship management (CRM) and enterprise resource planning (ERP), with the stated goal ...

Microsoft has painted bold design strokes with Windows 8, but the business impact remains hotly debated. ZDNet and TechRepublic have the enterprise and SMB perspectives on Windows 8 covered from ...

Developing a common code base for all ERP apps will allow Microsoft to release new versions more quickly, and make it easier for users to switch from one app to another Microsoft is developing a ...

Microsoft today introduced what it’s calling the “next generation” of AI product updates across its business apps portfolio. They touch on both Power Platform, Microsoft’s set of low-code tools for ...