Q: How do non-verbal communication skills affect conflict resolution? A: Often, we think about communication in terms of words alone; however, a large part of communication is non-verbal. In what ways ...

Next time you are having a conversation with someone, notice how much of the content is communicated without words. Let’s say your boss calls you to her office, hands you your evaluation report, and ...

Experts and educators agree that a significant percentage of human communication is achieved through non-verbal skills such as facial expression, body posture and eye contact. Animals often ...

From the boardroom to the assembly line or sales floor, people must communicate: share ideas, pass on information and convince others regarding which decision to make. Two primary reasons to ...

Whether you’re the CEO of a Fortune 500 company, or a teenage entrepreneur just starting out, communication skills are vitally important. Great leaders motivate, encourage and inspire. They also train ...

When you’re practicing a sales pitch, you likely drill down on specific language. There’s much to say about your product or service’s value proposition, its competitive price and why your ideal ...

Next time you are having a conversation with someone, notice how much of the content is communicated without words. Let’s say your boss calls you to her office, hands you your evaluation report, and ...