The Philippines has become the world’s premier hub for outsourcing, long celebrated for its excellence in customer service ...

AI-first companies are reshaping India's outsourcing landscape, targeting measurable outcomes and driving growth in the ...

BANGALORE, INDIA — The Indian government went on the offensive last week on the contentious issue of the loss of U.S. and European jobs to India due to outsourcing. Offshore outsourcing from the U.S.

Karvy Consultants, one of India’s leading financial services company, has diversified into business process outsourcing (BPO) and research and analytics services. The company’s outsourcing subsidiary ...

Despite talk during this year's US presidential campaign about the need to cut back on the amount of work - and therefore jobs - outsourced abroad, commentators predict that outsourcing will continue ...

AI-first start-ups are challenging India's traditional IT services by embedding domain expertise and delivering measurable ...

NEW YORK — In the past few years, companies considering offshore outsourcing for some of their IT work have typically looked to India for services. But that is slowly changing, as several relative ...

Our survey clearly demonstrates that outsourcing is no longer just a cost-saving tool its a strategic imperative for delivering superior, agile, and personalised customer interactions when it matters ...

The protest stemmed from a long-running struggle over precious water between the state of Karnataka, of which Bangalore is the capital, and the state of Tamil Nadu. Businesses and schools were ordered ...

I can always tell when an article hits a nerve, as I get a lot of reader feedback. That’s a good thing – sometimes writing a column can be a bit like being a radio DJ – you never really know if people ...

South Africa's growing popularity as an outsourcing destination has been fueled by a number of factors. Firms in countries ...