Buying a PC, tablet, or phone means entering a relationship with the manufacturer. But which companies will treat you right after they have your money? Our readers have strong opinions on the top ...

Not everyone is comfortable troubleshooting or fixing the devices they own. If tech support and repair options are a consideration in your technology purchases, these are the brands our readers ...

Tech Support scammers are using a free utility called Lock My PC to lock users out of their PCs unless they pay the requested "support" fees. For years telephone scammers pretending to be from ...

The Windows protected your PC tech support scam that displays ana lert that pretends to be a Windows alert that SmartScreen protected you from a threat. This fake alert then states that a malicious ...

The FBI is warning people to be alert to the threat of technical support scams, in which criminals pose as support staff from computer or software companies and try to trick unsuspecting PC users into ...

PCs and other tech devices are easier to use than ever before. But things can and do go wrong, and the quality of assistance you get can make all the difference in the world. "Spending your time ...

There are few certainties in life: Death, taxes, and turning your computer off and on when there’s a problem. This advice is usually the first tip you get from friends, family, and tech support.

It's a necessary feature of the operating system, meant for times when a simple shut down and restart doesn't help your PC get back to normal operations. So it's not ideal when Windows ships with a ...

Veteran tech journalist Ed Bott joins the GeekWire Podcast to discuss Microsoft’s new Windows 11 AI features — from “Hey ...

Six months ago, Cindy Sanders, 68, bought a computer so she could learn how to email and have videoconference chats with her great-grandchildren. It’s still sitting in a box, unopened. “I didn’t know ...