Effective communication is an important part of healthcare delivery, and with more than 300 languages spoken in the United States — and 90 million Americans with low literacy — there are challenging ...

As the nature of healthcare continues to evolve, patients demand convenience, efficiency, and personalized interactions. A single poor experience, be it long wait times, fragmented communication, or ...

Healthcare providers face mounting pressure to improve patient satisfaction and retention through better communication. A recent survey by RingCentral reveals critical insights into patient ...

A study shows that AI enhances physician-patient communication. As one of the first health systems in the country to pilot the use of generative artificial intelligence (GenAI) to draft replies to ...

Claude and OpenAI are bringing AI into healthcare in different ways. Here’s a clear, non-technical comparison of their ...

Electronic Health Records (EHRs) represent a fundamental shift in the practice of modern medicine, providing a comprehensive and digital record of patients’ clinical histories. Their adoption has ...

The I-PASS Patient Safety Institute is a clinical leader in patient safety, enabling a standard of care for patient handoffs and closed-loop communication. Founded by clinicians in 2016, the I-PASS ...

If you aren’t already, pretend you’re the owner of a successful specialty healthcare practice. Or maybe you’re an administrator for a large regional healthcare system. How would you keep your ...

From 2017 to 2022, patients with better communication with providers were more likely to report being offered and accessing a patient portal, but disparities persist. Objectives: To identify the ...