Contact management software can streamline sales and even uncover missed opportunities, all with a lower barrier to entry than full-on CRM. That makes it perfect for many small businesses and startups ...

Discover how a CRM can enhance business relationships. Learn about the benefits of CRM and how to optimize CRM strategy for better customer management. Customer relationship management software is a ...

As of Oct. 1, commissions for U.S.-based SMB software sales staff are the same whether the software is sold direct or through the channel, said Dan Russell, director of channel strategy for the IBM ...

Reps feel hesitant when being recorded. To put reps at ease, lead with why the recordings are important (skill growth and faster ramp), make sure they know your company’s data-retention policies, and ...