Part of the newly announced Agentforce 360, AI agents capable of accessing CRM data directly are now embedded in Slack, ...
Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to ...
You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. Follow Ashley Stewart Every time Ashley publishes a story, you’ll get an alert straight to your inbox!