Salesforce turns Slack into a platform for conversational AI agents

Part of the newly announced Agentforce 360, AI agents capable of accessing CRM data directly are now embedded in Slack, ...

Salesforce aims to shake up IT service delivery with AI agents

Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to ...
NBC Bay Area

Salesforce employees wrap up first week of return to office

Friday marked the end of the first week of Salesforce’s return to office mandate for employees. The return to work requirement at Salesforce means some employees now must work in the office at least ...
Business Insider

Inside Salesforce's week from hell: Angry employees describe chaos, confusion, and 'tone-deaf' leaders as they fight for their jobs

When Salesforce began layoffs Wednesday, it panicked employees. CEO Marc Benioff's all-hands Thursday offered little clarity and frustrated many, insiders said. Employees say they don't know who's ...
Business Insider

Salesforce reduced a year-end 'gratitude' bonus for employees. Leaked messages show employee response: 'Record margins and 70% bonus. Hurts.'

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