Customers say Sears Home Services drags out repair requests, cancels appointments last-minute

When a much-needed appliance breaks in your home, you may count on a warranty service to step in and make things right.But some frustrated customers say that's not what's happening with Sears Home ...
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Troubleshooters get help for consumers with Sears repair problems

PHILADELPHIA (WPVI) -- If you're having trouble getting an appliance repaired, you're not alone. After receiving dozens of consumer complaints over the years, the Action News Troubleshooters took a ...