SOUTH KOREA, November 21, 2024 /EINPresswire.com/ -- Restaurants around the world are facing increasing pressure to cut costs and improve efficiency to stay ...

ORLANDO, Fla.--(BUSINESS WIRE)-- PatientPoint, a provider of multi-channel self-service applications for the healthcare industry, today announced that US Oncology, the leading integrated oncology ...

MALVERN, Pa.--(BUSINESS WIRE)--Cantaloupe, Inc. (NASDAQ: CTLP), a digital payments and software services company that provides end-to-end technology solutions for self-service commerce, is excited to ...

The Cantaloupe Go Product Line Enables Consumers to Buy It and Go! MALVERN, Pa.--(BUSINESS WIRE)--Cantaloupe, Inc. (NASDAQ: CTLP), a digital payments and software services company that provides end-to ...

If you read newspapers and magazines, browse the Web, or watch television, it should be obvious that the world has lost patience with self-service solutions with poorly designed voice user interfaces.

Download this FREE Best Practices Guide to Customer Self-Service, you will hear from six leading customer self-service solution providers, who provide their top recommendations for getting your ...

Customers prefer the expediency of self-service, but they will not sacrifice a good experience for convenience. They hold self-service solutions to the same high standards as live agents, expecting ...

Self-service, or “unattended” environments, are the new expectation, and 2022 will officially be the watershed moment for self-checkout technology, adoption, and innovation. Let’s break down some key ...

In the current global environment, lacking well-performing self-service technology in call centers can mean risking a competitive edge and potentially falling behind. Challenges, arising from the ...

Recently, I was reading a Salesforce white paper on the customer service expectations of millennials and Gen Z. The data mentioned how "67% of millennials have to re-explain their information while ...

This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. Self-service and live chat are expected to overtake traditional ...

Cantaloupe’s Smart Café Poised to Transform Retail Security and Access Cantaloupe has a 30+ year history in the self-service industry, powering 1.15 million locations worldwide with payments and ...