The SSA's "digital first" push means its AI chatbot is answering more and more customer service calls. Older Americans share ...

The Social Security Administration (SSA) has issued an important warning to millions of beneficiaries following the discovery ...

If you need to call Social Security, expect a long wait to get someone on the line. While the agency says it’s using technology to reduce call times, news reports say phone waits have exploded. An ...

Many beneficiaries, particularly older adults and people with disabilities, face barriers: forgotten login credentials, ...

As Social Security Commissioner Frank Bisignano tells it, callers only had to wait an average of 8 minutes to speak to an agent on the phone in July. “We had a bold goal of single-digit wait time on ...

A new scam involves fake letters that appear to be from U.S. Supreme Court Chief Justice John Roberts — but it's a ploy to ...

You receive a text message or phone call from a bank, alerting you to a hold, fraudulent activity, or an update to a ...

The Social Security Administration's Office of the Inspector General is warning the public about a new Supreme Court 'scam ...

Across the United States, more than 70 million people rely on Social Security benefits for their monthly income. Now, the ...

The Congressional Budget Office estimated that roughly 750,000 government employees would be furloughed each day during the ...

(CNN) — As Social Security Commissioner Frank Bisignano tells it, callers only had to wait an average of 8 minutes to speak to an agent on the phone in July. (CNN) — As Social Security Commissioner ...