The Social Security Administration has a goal to cut in-person visits by 50% next year, which could lead to office closures ...

All Social Security claims made over the telephone will be subject to an anti-fraud check moving forward, the agency confirmed on April 14. The implementation of the security measure comes weeks after ...

Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency’s telephone customer service can “suck.” “We need to show how bad we suck on ...

Starting on March 31, the Social Security Administration will change how it processes requests. According to a March 18 announcement, the agency will no longer allow individuals to file for benefits ...

Social Security offices are not disappearing overnight, but in-person access is about to get tighter, especially around ...

Field offices have long been community-based branches that serve as the public face of the SSA, which provide in-person help ...

Question : I heard you cannot walk into the Social Security office anymore. Is this true ? I have a problem that I need help with as the instructions in the mail did not make sense to me. I planned to ...

(Correction: Local telephone services at the Poughkeepsie Social Security office can be reached at 877-405-6747. A previous version of this story contained the incorrect phone number.) The ...

(CNN) — Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency’s telephone customer service can “suck.” (CNN) — Social Security’s ...