Southwest Airlines Flight 2094, traveling from Nashville to Fort Lauderdale, was forced to land at Hartsfield-Jackson Atlanta ...

Southwest Airlines begins service at McGhee Tyson Airport on March 5, ending a years-long wait for Knoxville travelers.

Southwest Airlines used to be known for its customer service. In fact, like many people, I preferred to fly Southwest because ...

Southwest copied other airlines practices like checked bag fees, assigned seats, and seat premiums, but has struggled to ...

Southwest Airlines is making changes to its policies in the wake of complaints. Here's what to know.

Southwest Airlines is potentially considering a cleaning policy that would deep-clean premium seats between flights — while ...

Southwest Airlines got so much flack over its new assigned seating policy that a company executive put out a statement on the ...

The Dallas-based carrier moved to assigned seating in January and said it is addressing issues with boarding and overhead bin space.

Southwest Airlines announced a series of fixes it plans to implement to streamline its new assigned seating process.

Southwest Airlines is officially open for East Tennessee's business. An hour-long flight from Nashville to Knoxville on March 5 marked the beginning of a new chapter for McGhee Tyson Airport, whose ...

Southwest Airlines said it would refine its boarding and baggage policies after some early complaints from customers in the wake of sweeping changes in January.

Even though Southwest Airlines has assigned seating, you can still snag your favorite spot on the plane — here's how Mortgage ...