Holiday returns aren't easy! And we don't mean the part where you explain to your mother why you returned the sweater she gave you. Stores are not legally required to accept exchanges or give refunds ...

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ST. LOUIS, Mo. (KSDK)-- Tis' the season to return. Holiday gift returns are expected to jump nearly 40 percent, according to "Liquidity Services," which manages returned merchandise for retailers. So ...

GREENSBORO, NC -- 'Tis the season for returns. Moneyman Matt Granite ranked the most helpful retailers when it comes to returns. So which stores make that easy? Matt said hands down the best store ...

No one enjoys taking things back to stores or sending products back to online retailers, and doing so after the holidays can be especially onerous. Knowing store policies and planning ahead can reduce ...

Even the most thoughtful gift-giver can't get it right all the time. In fact, Randy Allen -- an associate dean for the Johnson Graduate School of Management at Cornell University -- told The Wall ...

As several stores temporarily close because of the coronavirus pandemic, many customers are unable to refund their purchases. Luckily, many retailers have chosen to expand their timeline for returns ...

CHICAGO (CBS)-- Consumer alert: Check the return policy before shopping these days. It is advice we've all heard before, but temporary policy changes because of COVID-19 are creating confusion for ...

ATLANTA -- 'Tis the season to return. If you find yourself with a gift you'd like to exchange or have replaced with cash, today I have you covered. Returns happen; it's just part of the retail world ...