There aren’t many relationships that begin with a shampoo. On a busy Friday afternoon at a local salon, snippets of conversation between hairstylists and clients go something like this: “I need a ...

The hair salon experience is supposed to be a pleasurable one, a time to be pampered, taken care of, and left with hair that looks like it belongs in a Hollywood movie. But sometimes, things don’t go ...

The anticipation of a fresh haircut can be exciting, a promise of renewed style and confidence. However, that excitement can quickly turn to dismay if you end up in the chair of a stylist who isn't ...