I am sure many of us have had that sinking feeling when we are at the ATM and slot in our cards, only to be met with an “unable to dispense cash” after setting up a debit transaction. To worsen this ...

In a decisive move to strengthen consumer protection and rebuild public confidence in Nigeria’s financial system, the Central Bank of Nigeria (CBN) has ordered Deposit Money Banks (DMBs) and other ...

The Federal Competition and Consumer Protection Commission has commended the Central Bank of Nigeria’s proposed directive, which mandates banks to refund customers for failed Automated Teller Machine ...

The Central Bank of Nigeria has released new guidelines for ATM transactions in Nigeria for banks Under the new guideline, the apex bank instructed that failed ATM transactions must be refunded within ...

The House of Representatives on Tuesday, March 12, directed banks operating in the country to reverse customers’ funds within the stipulated periods whether or not the customers lodge complaints. The ...

The Central Bank of Nigeria (CBN) has issued a directive requiring Deposit Money Banks and other financial institutions to refund customers for failed Automated Teller Machine (ATM) transactions ...