Forbes contributors publish independent expert analyses and insights. Shelley E. Kohan covers the retail industry and is based in New York. Happy Returns' acquisition by UPS will make hassle-free ...

Logistics company UPS noted in its earnings call last week that its returns business has grown 25% since 2020. It also announced that it’s acquiring the software and reverse logistics company Happy ...

Amazon has instituted a new fee for some returns at UPS Stores in order to compensate for return costs. The Seattle-based tech giant has instituted a charge if return options at Whole Foods, Kohl’s or ...

Certain returns of Amazon orders done at UPS stores could come with a new fee. The Information, a media outlet that follows the tech industry, first reported Monday on the fee, which amounts to $1.

Overstock.com is piloting a new returns program with UPS that will allow Overstock customers to schedule doorstep pickup for returns of unwanted items with no re-boxing required. The partnership will ...

IRVING, TX and ATLANTA, GA, April 29, 2020 (GLOBE NEWSWIRE) -- UPS and Michaels offering consumers a safe and secure option to pick up packages and drop off returns outside of select Michaels stores ...

DoorDash is rolling out its newest feature this week to allow consumers to return or mail packages from the comfort of their homes. The app is known for its quick and efficient food delivery service, ...

While the 2021 holiday season is in the rearview mirror, the reverse logistics season remains in full swing, to be sure. That is the word based on data provided to LM by Atlanta-based global freight ...